SimplyConversion

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Quick, Expert & Affordable Conversion Rate Optimization

Frequently Asked Questions

 

Below are answers to the most common questions we receive regarding SimplyConversion™ video review services.

  1. What’s included in an expert website video review?
  2. What information do I need to provide in order to request a video review?
  3. How soon will I receive my video review and recommendations?
  4. How much does a website video review cost?
  5. How do I know I’ll get quality recommendations?
  6. Is there a guarantee to your work?
  7. Where are my video reviews, and how do I view them?
  8. Do you offer other services beyond video reviews?
  9. How do I add SimplyConversion™ services to my agency service offerings?
  10. I have my video review. How do I use the recommendations to improve my website’s conversion rates?

What’s included in an expert website video review?

A typical video review includes 45-60 minutes of video footage, which is usually more than enough time to thoroughly analyze and provide feedback for most websites. The video review contains approximately 5-10 minutes of “first impression” feedback and 40-50 minutes of “post-analysis” feedback. We do offer custom review services for organizations requiring additional video footage or more in-depth conversion optimization services. Please contact us if you require custom review services.

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What information do I need to provide in order to request a video review?

Requesting a video review usually takes less than 5 minutes. At minimum, we need a URL to start (typically the home page or your most popular entry page), a description of your typical website visitors and a general description of the scenario when they arrive at your website, and a set of tasks an questions you’d like us to address. Our video review request form is super easy to use, and will easily walk you through every step of the process including examples and tips to provide a detailed video review request.

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How soon will I receive my video review and recommendations?

We will process your order, record our recommendations & analysis, and deliver your video review in 3-5 business days.

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How much does a website video cost?

A basic video review starts at $695 and includes a “first impression” feedback and “post-analysis” feedback. Total video footage is 45-60 minutes. We also offer two options for an additional cost including:

  • A post-review discussion option for an additional fee where you can ask your reviewer follow-up questions via a 60 minute phone/web conference meeting. Additionally, you’ll receive recording (audio & video) of the post-review meeting.
  • A white labeling service for an additional fee, which removes the SimplyConversion™ watermark from the video (typically used by agencies for white labeling our video review services.

You can learn more about our video review services here.

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How do I know I’ll get quality recommendations?

Our expert review team members are some of the most recognized website usability and conversion optimization professionals in the world. They have optimized hundreds of websites, resulting in double and triple conversion rate increases in many cases. We encourage you to view our team’s qualifications here.

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Is there a guarantee to your work?

We’re extremely confident in our ability to provide you with recommendations that will greatly improve your website’s conversion rates. We don’t offer a formal guarantee to our work since there are so many variables that affect website conversion rates. However, we will gladly work with you to ensure that your video review provides value to your website. Our video reviews are just a starting point to effective conversion optimization, and we firmly believe in testing every recommendation no matter who provides it (including us). Please contact us here if you have concerns about your video review.

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Where are my video reviews, and how do I view them?

Your video reviews can be accessed by typing in the video page URL directly into your browser’s address bar. The video review page URL is included in the order completion email that is sent to the email address provided at the time the order was placed. Video review pages do not require a login, but are not indexed by the search engines. You may share the video review URL with anyone you choose.

You may also login to your account at MyReviews.SimplyConversion.com to view your entire video portfolio and order history.

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Do you offer other services beyond video reviews?

We do not offer additional website usability or conversion optimization services beyond video reviews at this time. However, we do have established relationships with leading conversion optimization companies that have the ability to provide just about any conversion optimization or testing service that you may need. Visit our partner page.

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How do I add SimplyConversion™ services to my agency service offerings?

We offer a white labeling option for all video reviews for a small additional fee, and we are happy to work with agencies beyond our standard white label service option. Please contact us if you are interesting in ordering video reviews in bulk or require additional white label service options.

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I have my video review. How do I use the recommendations to improve my website’s conversion rates?

Now that you have your video, there are many cost-effective options for leveraging the recommendations provided in your video review. If you don’t have your own design/development team, or don’t know where to start with testing, SimplyConversion™ has established partnerships with extremely talented companies that can help you get the most from our recommendations. Our partners provide a wide range of conversion optimization services to fit your optimization/testing needs and budget. Visit our partners page, and be sure to mention to them that you have a SimplyConversion™ video in-hand.

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